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AVAYA® Communication Manager(x) / Definity®
Basic VoIP Training Class Schedule

CLASS INFORMATION

AUDIENCE: System Administrators who are responsible for implementing Voice over IP (VoIP) technology on their Definity or IP-based Avaya switch. This is a beginning-level class, and therefore assumes the client’s LAN/WAN will handle the requirements of a VoIP PBX.

During the course of the class, the students will receive an overview of the transition being made from TDM-based switch technology to the new IP/Server-based switches. They will discuss the new Avaya IP telephones, Media Servers and Gateways that are now available. There will be extensive hands-on time devoted to programming IP telephones using both static IP addressing and DHCP provided addressing, as well as IP trunking between various TDM-based and Media Server-based switches and Gateways.

MONDAY

    Morning
  • Introductions, Expectation Queries and Preface to Class
  • Course Overview
  • The Transition from TDM to VoIP
  • VoIP Terminology Basics


  • Lunch Break

    Afternoon
  • OSI/TCP/IP Network Models
  • Network Considerations for Running VoIP
  • Exercise – Using Static IP Addressing w/Definity® v9.5


TUESDAY

    Morning
  • Review Exercise
  • Hardware requirements for Running VoIP
  • S8xxx Series Media Servers Introduction and Product Review


  • Lunch Break

    Afternoon
  • Media Gateway Introduction and Product Review
  • Exercise – Program and Set Up IP Phone w/S8400
  • Download Files From Avaya®


WEDNESDAY

    Morning
  • Upgrade Phone Firmware
  • The 46xxsettings.txt File


  • Lunch Break

    Afternoon
  • Exercise – Program IP Trunking to Connect to Other Switches
  • VoIP Voice Terminal Introduction and Product Review
  • Discuss Bandwidth and Demonstrate w/Calculator
  • Discuss Admin Options for Voice Terminals


THURSDAY

    Morning
  • Exercise – Redo IP Trunking Programming
  • Go Over Uniform Dialplan and Route Patterns
  • Go Over Voice Quality by Adjusting IP Codec
  • Intuity IA770® Overview and Demonstration
  • Modular Messaging Overview


  • Lunch Break

    Afternoon
  • Discuss Media Gateway Connectivity to the Main IP Switch
  • Exercise – Create Connection from IP Switch to a Media Gateway
  • Exercise – Connect Voice Terminals to Media Gateway and Test
  • Discuss Val Manager


FRIDAY

    Morning
  • Exercise – Upgrade Board Firmware
  • IP Office® Introduction and Equipment Review


  • DISMISS

    Afternoon
  • Classroom available for review and practice if desired

References for our classes



 


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