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Basic Self Maintenance Training Class Schedule
(Wiring, Alarms, Maintenance Troubleshooting)

AUDIENCE: System technicians who are responsible for all facets of their Definity switch. This includes programming, wiring, and maintenance. The first day (Monday) the students will learn Avaya’s ASA software, a reports software called Utilcall, and an emulation software called Tyler7. Tuesday will include all types of wire and wiring equipment. The students will get hands-on practice installing Cat 5 wire between connecting blocks and backboard equipment, running jumpers between different wiring locations and installing different types of phones. Wednesday will be used to learn basic programming of different types of stations including class of restriction, class of service and multiple features. Thursday and Friday will be devoted to maintenance. Thursday will be spent learning maintenance commands and maintenance procedures. As the students arrive Friday, they will find multiple alarms in their classroom switches and multiple wiring and station troubles. They will spend the morning clearing all the trouble.

MONDAY 8:30AM - 5:00PM

ASA
8:30AM Greetings:
9:30AM ASA-Intro and Software Installation
10:00AM Break
10:15AM Physical PC to Switch
          Connection Options:
10:45AM Learning and Practice using ASA
          Wizards

LUNCH BREAK

1:00PM Exercise Using Wizards
2:00PM Analyze GEDI Capabilities
2:30PM Introduction to UtilCall
3:00PM Break
3:15PM Analyze UtilCall Reports and
          File Capabilities
4:15PM Exercise Using UtilCall


TUESDAY 8:00AM – 5:00PM

Wiring and Hardware
8:00AM Wiring License Requirements
9:00AM Types of Wire for Different Functions
9:30AM Break:
9:45AM Switch Hardware and Grounding
10:15AM Wiring Switch to Backboards:
          Termination on 66 Blocks and 110 Hardware
11:15AM Jumpering from MDF to IDF to Station Wire to Jacks

LUNCH BREAK

1:00PM Importance of Wire Record Keeping
1:30PM Types of Sets and Their Wiring
      Requirements
2:30PM Break:
2:45PM Exercise-Add Multiple Sets, Add and Terminate Station Wire, Add Jumpers At MDF and IDF as Needed, Install and Wire Connecting Blocks for Sets Station Wire to Jacks:

WEDNESDAY 8:00AM - 5:00PM

Adds/Moves/Changes
8:00AM Basic Software for Each Set Type
10:00AM Break:
10:15AM Alias Stations
10:45AM IP Stations
11:00AM Feature Overview

LUNCH BREAK

1:00PM TTI
1:30PM Exercise Programming Stations
2:30PM Break:
2:45PM Exercise Using TTI to Add and Move Multiple Sets, Add and Test Multiple Features on Sets


THURSDAY 8:00AM - 5:00PM

Maintenance
8:00AM System Maintenance Screens 1
9:00AM Reset Commands
9:30AM Handling Circuit Packs
10:00AM Break:
10:15AM LEDS on Common Control and Universal
      Packs
10:45AM Power Shutdown of Switch
11:45AM Maintenance Commands (Busyout, Status, Change, Test)

LUNCH BREAK

1:00PM List Measurement Commands
2:00PM Maintenance Documentation
3:00PM Break:
3:15PM Alarm and Error Resolution
4:15PM Exercise-Mtce. Strategy & alarm resolution - Stations


FRIDAY 8:00AM - 12:00PM

8:00AM Exercise – Mtce. Strategy & alarm resolution - System
  DISMISSED AT NOON


References for our classes

 


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Walt Medak & Associates, Inc. Voice & Data Telecommunications Design & Administration
800-452-6477 | 360-836-3030 Fax | info@medak.com

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