WMA 24/7 AVAYA® TECH SUPPORT
WMA is able to assist in any need you may have with the AVAYA® Communication Manager or Definity® software set-up or hardware configuration. Some of the things we specialize in are:
Contact us for any of the above at firstname.lastname@example.org.
Thank you for giving Walt Medak & Associates, Inc. the consideration and opportunity of supporting you with our RMATS services. We support the entire line of Avaya® PBX systems, current (AVAYA® Communication Manager/Definity®) and vintage (e.g. System75® and G1®) as well as AUDIX®. We can also assist you in administering Avaya® Key and Hybrid systems (e.g. Merlin® and Partner®) as well as Merlin® and Partner® voicemail systems.
When you choose to have your Avaya® PBX system go onto our RMATS monitoring service, we program and test the switch to call one of our RMATS facility computers with switch alarms. When an alarm is received, WMA's computer logs the switch and the type of alarm and terminates the call automatically. The computer generates an audible alert to get the attention of our RMATS personnel and it then sends alarm information along with the INADS and contact number to two WMA technicians' pagers. WMA technicians are on call 24 hours a day. They have portable computers with modems and cellular telephones to enable them to respond to the pager notifying them of a switch's alarm.
We will be more than happy to provide you with some of our existing RMATS clients as references. For more information email email@example.com.
& Associates, Inc. Voice & Data Telecommunications Design
AVAYA®, AT&T®, SYSTEM75®, DEFINITY-G1®/G3i®/G3si®/G3r®/G3vs®, AVAYA® COMMUNICATION MANAGER,